Spend money in US$ currency not AUS$
thsi morning i went to apply my bank feeds from my cc account and a couple of things are going on. 1/ when I spend money - it opens spend money however it is in US$ 2/ it does not transfer the Amo...
Forum Discussion
Hi Loppy22,
If you're dealing with Spend Money transactions, they are typically linked to supplier cards. It sounds like the supplier card you're using for the Spend Money transaction is set to default to USD instead of AUD. To fix this, open the supplier card and change the default currency. For more details, you can check out this link.
Let us know if you need any further help.
Thanks,
Genreve
Hi, Thank you however, as noted it is not due to card set up.
The card is set up in AUD.AND this is a new occurance. Daily transactions that I use spend money for are now appearing as US$ currency when for the past 12 years they have been AUD$
Hi Loppy22,
This may need further troubleshooting on the backend. I recommend reaching out to our support team. The best ways to contact them are through live chat via our virtual assistant MOCA or by raising a support ticket through myaccount.myob.com.
Regards,
Earlthanks for that. I am not having any success in working AND using live chat. is there a version of being hung up on when in a chat? Away from my desk for 3 mins and the chat was closed.
