Forum Discussion

Loppy22's avatar
Loppy22
Experienced User
1 year ago

Spend money in US$ currency not AUS$

thsi morning i went to apply my bank feeds from my cc account and a couple of things are going on. 1/ when I spend money - it opens spend money however it is in US$  2/ it does not transfer the Amo...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi Loppy22,

This may need further troubleshooting on the backend. I recommend reaching out to our support team. The best ways to contact them are through live chat via our virtual assistant MOCA or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

Loppy22's avatar
Loppy22
Experienced User
1 year ago

thanks for that. I am not having any success in working AND using live chat. is there a version of being hung up on when in a chat? Away from my desk for 3 mins and the chat was closed.

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi Loppy22,

    Sorry to hear about your experience with the live chat. If you are unable to get assistance through live chat, I recommend raising a support ticket through myaccount.myob.com. This will allow our support team to assist you further.

    Regards,
    Earl

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