I also have clients with this issue who would love to have this resolved. Is there a way to get an update on when these types of issues are marked to be resolved or to help push for a higher priority?
Hi SouthEast_IT,
This issue has been relayed to our development team, who are actively working on it. We appreciate your patience as we resolve this.
In the meantime, please continue using the workarounds provided.
Regards,
Sai
Just to clarify, there is "NO SOLUTION" and "NO WORKAROUNDS" for this problem.
"refer to the running balance on the activity statement, which has the correct figures showing. " <-- THIS IS NOT A WORKAROUND.
When 10x statements are sent to 10 different corporates on a weekly basis we can't send them all a message saying "Sorry guys, the accounting software we are using is completely stuffed so just "refer to the running balance on the activity statement, which has the correct figures showing".... <-- THIS IS NOT A WORKAROUND!
And it has been 4 months since we reported this issue. I believe 4 months is more than enough time for MYOB to get its act together and fix a problem that they introduced into a release which was not there before!!
PLEASE ESCELATE THIS MATTER TO HIGHER MANAGEMENT. Your response is not acceptable.
