the number of items per selling unit value cannot be zero

Question

Hello, I am adding a non-inventoried item to my inventory. I continue to receive the error notice the number of items per selling unit value cannot be zero. Whereas my selling unit of measure is 1 as you will see in the screenshots.
All my other inventory items are listed as case, however this will not let me..

This has been a sporadic ongoing issue with the MYOB software.

Please advise.

thank you

genreve_s · Answer

Hey Loppy22​,&nbsp;
&nbsp;
Thanks for sending through the screenshots, they really help pinpoint the cause. The error indicates the&nbsp;Number of items per selling unit is being treated as zero, which the system doesn’t allow.
What I recommend is temporarily turning on I Inventory this item, then setting the numeric field to 1:

On the Profile tab, tick I Inventory this item.
Go to the Selling Details tab and set Number of items per selling unit to 1.
Save the item.
Return to the Profile tab, untick I Inventory this item, and save again.

This should clear the error.
&nbsp;
Regards,Genreve
&nbsp;

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the number of items per selling unit value cannot be zero

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