Forum Discussion

TaraClark's avatar
TaraClark
3 months ago

Unable to Add Inventory

Hi there,    I've just converted from an old offline product to Account Right online, and I've had nothing but technical issues with it.    I'm trying to add inventory. I have created 4 individua...
  • Mike_James's avatar
    Mike_James
    3 months ago

    Hi TaraClark , I think you have omitted to tick the "I inventory this item" for each item. The on-hand column would have zeroes in it if you did, not be blank.

gavin12345's avatar
gavin12345
Ultimate User
3 months ago

Hi TaraClark 

 

Check your Preference setting - Setup > Preferences > System. Someone may have ticked Use Item Name instead of Item Number.

 

Regards

Gavin

  • TaraClark's avatar
    TaraClark
    3 months ago

    Hi gavin12345

     

    Thank you kindly for your help! Unfortunately I don't seem to have that checkbox in my system preferences:

    I also checked under SET UP > PREFERENCES > INVENTORY and couldn't find it there either...

     

    Tara 

    • gavin12345's avatar
      gavin12345
      Ultimate User
      3 months ago

      Hi TaraClark 

      Sorry - it is on the Windows tab rather than Security - so Setup > Preferences > Windows.

       

      Cause is more likely to be what was suggested by Mike_James - you can only set Inventory levels for Items you has set to 'I Inventory'. If you are using I Buy and I Sell only, MYOB does not monitor inventory levels. See the Item Profile tab for each item.

       

      Regards

      Gavin

       

       

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