Forum Discussion

ARTmaslen's avatar
ARTmaslen
Experienced User
3 years ago
Solved

Unusually long decimal place values

Hi, we're getting unusually long decimal place values showing up in our company MYOB stock lists and as I understand, there is a script that can be run from myob support's end to rectify the issue?

 

File is stored: Online

Serial last 4 digits are: 1242

Company File ID: 2

 

Thanks guys.

  • Hello ARTmaslen 

     

    Welcome to the Community Forum. 

     

    I have run a script over your file which should have resolved this issue. You will need to close and reopen for these changes to appear. 

    Please let me know how things go.

82 Replies

  • Susan_Rugg's avatar
    Susan_Rugg
    Experienced User
    11 days ago

    I am having the same issue also. What information do you need?

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 days ago

    Hi Susan_Rugg,

    At the moment, our support team is best placed to help with this. You can reach them through Live Chat via our virtual assistant on MYOB Support, or submit a support case through My Account at myaccount.myob.com.


    Before contacting them, please have your serial number and company file ID ready so the team can assist you more quickly.

    Regards,
    Earl