Forum Discussion

Experienced User

2 years ago

USD credits allocated against USD invoices showing as AUD currency on USD Statement

I have allocated three USD credits against one USD invoice, on the USD statement the credits in the payments column are showing the AUD currency amounts instead of the USD currency amounts ?

I found a post from August 2022 with the same problem wondering why this has not been fixed yet. Would appreciate your help with this

PIP2

Experienced User

2 years ago

Hi Earl, Appreciate your help with this. Thank you.

Earl_HD

MYOB Moderator

2 years ago

Hi PIP2,

You're very welcome, feel free to post again if you have further queries and one of us will be happy to assist you.

Regards,
Earl

IdaS1
Trusted User
1 year ago
Hi, wondering if there has been a fix to this as this issue was raised 2 years ago? I'm currently experiencing this problem, USD statement is showing AUD credits in the payments column. Thank you
Isaiah_C
MYOB Moderator
1 year ago
Hi IdaS1,

I'm sorry to hear that you're experiencing this issue as well. Please reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

Regards,

Sai