Forum Discussion
The only thing from the response is that I learnt about lodging a support case via MyAccount. I have booked a time so hopefully support will get to the bottom of it.
Hi Polly_Templeton,
Thanks for lodging a support ticket! Our team will pick it up as soon as possible, provided there's no high volume of cases in the queue. This issue needs a bit more digging from our side, and we might need to run a script or make some adjustments to the inventory to sort it out. Rest assured, our team is dedicated to getting to the bottom of this for you.
Cheers,
Princess
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