Forum Discussion
4 Replies
- Genreve_S29 days agoMYOB Moderator
HI LCN_Electrical,
If you’re signed in with the same MYOB login, your old quotes and invoices should still show in MYOB Assist.
If they’re not showing, try signing out of the app and back in first. If they’re still missing after that, it’d be best to get in touch with support so they can check things further from their side. You can reach out by creating a ticket in My Account or connect with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
- LCN_Electrical29 days agoContributing User
The old app quotes and invoices are listed but can not open them to view or turn into an invoice.
This is not good this time of year.
Also quotes and invoices sent from new app are not getting received by our clients.
- LCN_Electrical29 days agoContributing User
Wait time was crazy for your 'support team' when I called.
- MYOBAssistPM28 days agoExperienced User
HiLCN_Electrical, I’m the product manager for MYOB Assist, and this is not the experience I want for you or any of our customers.
I suspect there might be a bug. Please contact me via mailto:[email protected] and I’ll respond to you straight away.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Learn, solve, grow
Level up your skills and find answers across all MYOB products