Forum Discussion

janecorke's avatar
janecorke
Experienced User
1 month ago

Unable to load data in MYOB Assist

Hi there.  I am having issues with myob assist saying it can't load data as per the screenshot below  Any ideas on how to fix this please?  We have deleted the app and reinstalled.  Inactivated ...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 month ago

Hi Amanda_CWF and C-E,

Thanks for raising this. Are you using the latest version of the app? I’ve sent you a private message to gather a few more details and will be forwarding this to our development team. 

Regards,
Earl

C-E's avatar
C-E
Experienced Cover User
1 month ago

yes using the latest version. We have deleted and downloaded the app again. 

It is the staff that are using the MYOB Capture Only feature and create and edit that seem to be affected 

This is affecting our workers and increasing workload. Not reducing as it was designed for. 

 

Do you know if there is a fix for this. 

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