Forum Discussion

janecorke's avatar
janecorke
Experienced User
1 month ago

Unable to load data in MYOB Assist

Hi there.  I am having issues with myob assist saying it can't load data as per the screenshot below  Any ideas on how to fix this please?  We have deleted the app and reinstalled.  Inactivated ...
charmy's avatar
charmy
Contributing Cover User
1 month ago

We have two data files in MYOB Assist. Can access one, but the other is not showing at all for our service staff to use today.

 

Kind regards,

 

Charmaine

 

 

charmy's avatar
charmy
Contributing Cover User
1 month ago

Hi Earl,

 

Thank you problem now all sorted and we can access missing data file.  I rang MYOB priority support and they needed to restore the data file from the online backup.

 

Regards,

 

Charmaine

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