Forum Discussion

janecorke's avatar
janecorke
Experienced User
6 months ago

Unable to load data in MYOB Assist

Hi there.  I am having issues with myob assist saying it can't load data as per the screenshot below 

Any ideas on how to fix this please?  We have deleted the app and reinstalled.  Inactivated the email login and reactivated but no change? 

 

Thank you

 

Jane 

22 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    6 months ago

    Hi janecorke and Jason15,

    Appreciate for the screenshot, super helpful! We don’t currently have any other reported cases of this behaviour, so I’ve forwarded this to our team along with your account details so they can investigate further.

    Jason15, I’ve sent you a private message as I haven’t been able to locate your account on my end.

    Looking forward to hearing from you soon! 

    Regards,
    Earl