Hi Betabiz
Thank you for your response with the screenshots. To assist you further, could you please reply with the last four digits of your Serial Number?
Looking forward to your to your response.
Regards,
Earl
Hi - has any progress been made on this issue?
Thanks
Bianca
Hi Betabiz ,
I couldn't locate the serial number you provided using your account on the Community Forum. I have granted you access to send me a private message so you can share the serial number privately. Thank you!
Looking forward to your response.
Regards,
Earl
Hi Betabiz
Thanks for providing me the information via private message.
I've arranged an online script over your file that should fix the issue. I recommend logging out and then logging back in to check if the issue persists.
If you're still experiencing the issue, why not try our virtual assistant, MOCA? It's designed to dive deeper into issues like this. Give it a go! You can engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't provide the help you need, our live chat team is available to pick up from where MOCA left off.
Regards,
Earl
Hi Earl
Can you confirm if this script has been run? I have logged all users out of the file and gone back in. We are still experiencing the same issue with these budget figures
