Forum Discussion

Cindyyy's avatar
Cindyyy
Member
6 months ago

Can’t login to MYOB Team

I can’t login to MYOB Team on my phone.

It keeps coming up with "A problem has occurred attempting to load MYOB Team. Please try again later." 

I’ve changed my password and I’ve done deleting and reinstalling the app for many times. But still I can’t see my roasters!! 

 

I found myob team on the PC but again it doesn't work

"You do not have access to businesses within the MYOB Team admin portal."

"Access is restricted to company file users only - if you require access, please discuss with your employer being added as a user on the company file."

 

Please help me as soon as possible.

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    6 months ago

    Hi Cindyyy,

     

    Errors like “You do not have access to businesses within the MYOB Team admin portal" can happen if you’re using an employee login set for an approving manager or if there’s a typo in your details. Double-check you’re using the right login and that your info’s entered correctly. For more tips, you can check out this article about setting up MYOB Team.


    Cheers,

    Shella

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