Forum Discussion

Jash's avatar
Jash
Member
1 year ago

MYOB TEAMS Employees

My employees are showing in Teams but they do not appear in rosters. I have checked all employee details, all are active, correct emails etc. I have 4 employees that show and 5 are missing but all sh...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi Jash,

 

Having all employees appear correctly in the roster is essential, so let's get this sorted. Since they're showing in Team but not in the roster, you can re-add the employees to the roster and ensure they are assigned the correct details. If they still don't appear, try logging out and back in to refresh the system.

 

If the issue persists, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

 

Regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.