Hi mnewman76,
Thanks for giving us the lowdown. Sounds like a real pain having to chase up timesheets every fortnight when the MYOB Team app keeps crashing. Since it's working sweet as on iPhones but not playing nice on Android, there's a couple of things that might sort it out:
- First up, double check your phone's on the latest firmware update, and make sure your Android security updates are up to date too.
- Next, clearing the Google Play Store cache and data— sometimes a bit of digital spring cleaning does wonders.
- You can also uninstall any Play Store updates (yes, just the updates, not the whole thing) and then reinstall the MYOB Team app after that.
If you've already done the reinstall bit and none of the above does the trick, no worries— our team's always here to help. You can jump on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Cheers,
Doreen