Forum Discussion

adminhelpers's avatar
2 months ago

payroll not recording

I cant record a payroll, is AR having issues?

 

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi adminhelpers

     

    Did you receive any error messages when processing payroll? If so, you can attach a screenshot of the error message so I can take a look at it. In addition to that, you can try using a different device to see if it will let you process the pay run. Just let me know how you go on with this.

     

    Best regards,

    Doreen

    • adminhelpers's avatar
      adminhelpers
      User

      Hi,

       

      Thanks for offering to have a look but this was an issue over 2 months ago. It was an MYOB issues after one of the upgrades :(