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PaulDigitalD
18 days ago

PDF Manager Preview Bar issues

Hi All,

 

Just wondering if these issues are typical, or if anyone has encountered a fix for them?

 

The Workstations have recently had a refresh, so performance shouldn't really be an issue.

 

Looking at the PDF Preview Bar it gets to a certain point and the page it's showing is truncated (it's about an inch (?) high instead of being the same height as other pages)

 

It seems to have stopped or delayed processing - Example: On the left it showed page 157 - but preview was lagging behind at 140.

 

Sometimes the workstation still has the problem after leaving it overnight. The preview has not caught up.

 

It seems to be the larger files that are mostly affected.

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Manager Preview Bar issues","id":"message:890068","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:345795"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MYOBAdvisor"},"conversation":{"__ref":"Conversation:conversation:890068"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:890068"},"body":"

Hi All,

 

Just wondering if these issues are typical, or if anyone has encountered a fix for them?

 

The Workstations have recently had a refresh, so performance shouldn't really be an issue.

 

Looking at the PDF Preview Bar it gets to a certain point and the page it's showing is truncated (it's about an inch (?) high instead of being the same height as other pages)

 

It seems to have stopped or delayed processing - Example: On the left it showed page 157 - but preview was lagging behind at 140.

 

Sometimes the workstation still has the problem after leaving it overnight. The preview has not caught up.

 

It seems to be the larger files that are mostly affected.

","body@stringLength":"778","rawBody":"

Hi All,

 

Just wondering if these issues are typical, or if anyone has encountered a fix for them?

 

The Workstations have recently had a refresh, so performance shouldn't really be an issue.

 

Looking at the PDF Preview Bar it gets to a certain point and the page it's showing is truncated (it's about an inch (?) high instead of being the same height as other pages)

 

It seems to have stopped or delayed processing - Example: On the left it showed page 157 - but preview was lagging behind at 140.

 

Sometimes the workstation still has the problem after leaving it overnight. The preview has not caught up.

 

It seems to be the larger files that are mostly affected.

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