Forum Discussion

LibeesHoney's avatar
22 hours ago

Banking: Not matched transactions

The number of not matched transactions are more than what are showing in the transaction list. Why is this and how do I find them?

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    12 hours ago

    Hi LibeesHoney

    I get why that’s confusing. If the Not matched number is higher than what’s showing in the list, it’s usually because the current view is filtering some transactions out. In Banking, click Reset first, then check the Not matched, Matched and Hidden filters, along with the selected account and date range. If you’re using AccountRight desktop, it’s also worth clicking Get Bank Transactions to refresh the feed. 

    Regards,
    Earl