Complaint!!!! MYOB customer services
I am extremely dissatified with myob customer serivces. For three consecutive days, I made more than a dozen phone calls trying to migrate the accounts of my three companies from PC version to the o...
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I completely concur with Kezza's experience. They are a shocking organistion. One conversion from offline to online just did not happen, and they charged me. I put in a claim for the month's charge, I have a incident number: they have ignored it for two months with no resolution.
Second I cancelled another subscription, they acknowledged the cancellation, then billed me anyway for another month post cancellatuion: I objected, they agreed a refund due and agreed to pay it: still waiting on the refund 4 weeks later.
Overall their migration was a disaster for me, I had three businesses to convert: their conversion brought across rubbish for prior years. I struggled to straighten the accounts out... and eventually gave up completely.
A total disaster!
