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Tedn's avatar
Tedn
Member
22 days ago

Contacting support is a joke - want to move serial number to another entity

I cannot express the frustration i am currently experiencing in trying to contact someone, anyone at MYOB. I've lodged online requests - nope, called 1300 number and both times after literally watin...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
17 days ago

Hi Tedn,

 

Sorry for the late reply, and thanks for your patience while we looked into this. I’ve checked your case and can see that we already sent you an email with the instructions on how to send through your backup file. Once we receive the file, we’ll be able to go ahead with the changes. If you haven’t seen the email yet, it may be worth checking your junk or spam folder as well. 

 

Regards,

Sai

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