Delete an Administrator
I had MYOB help back in March 2025. The support person added herself as Administrator1 using her email address in our system. I would like access removed and deleted so that our company file is sec...
Forum Discussion
Good Afternoon
I guess that would be a good way of doing it if the helpdesk person had a "@myob.com" email address. In this case, the user that was granted access had an email address ending "@concentrix.com" and they set themselves up as Administrator1.
I have been informed that MYOB helpdesk are not able to remove this user.
This is a very frustrating issue.
Hi BelindaUrban3 , thanks for confirming this.
I will be making sure that feedback and training is provided to this team member and I am sorry again for the inconvenience.
I want to assure you again, that this person has been removed from the systems, but I acknowledge they are still showing in your file after deletion.
I will send you a private message to confirm the file you are looking at, as I believe I can ask one of our senior team members to try and remove this from the file for you.
Regards, Mike
