Forum Discussion

Jaki's avatar
Jaki
Cover User
1 day ago
Solved

Invoices disappearing from Intray

I have uploaded a number of invoices today to the intray and they no longer show. What is going on? I am the only one using the company file so know that no one else has recorded these invoices.
  • AmandaMYOB's avatar
    AmandaMYOB
    4 hours ago

    Hey Jaki​ Xylon1​ bernieherald​ 

    The team were able to release a hotfix last night to address this issue. Service should now be restored, thanks for your patience whilst we worked to resolve this.

Xylon1's avatar
Xylon1
Trusted User
1 day ago

Having the same issue. "Error. Failed to load in Tray Documents. Try again later." All previous documents have disappeared and doesn't like new ones being uploaded.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home