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Hi ntoumba,
I understand where your concern is coming from, especially if you’ve relied on backups for record-keeping.
To answer your questions directly:
- Online backups are kept for 6 months from the date they’re created.
- Yes, the same 6-month retention applies to both automatic and manual online backups.
- Online backups are intended to help restore a recent version of the file, rather than act as a long-term archive.
If you already have older offline backups, those can still be accessed through Server Edition by restoring and opening them there.
While your subscription is active and your file stays online, your historical data remains available in the live file. So if you need to look back at older data, that access comes from the live online file rather than from keeping old backups indefinitely.
At the moment, the 6-month online backup retention period can’t be extended.
If you need to keep records longer term, the current option is to export the reports or data you’d like to retain for your own records. If you’re unsure what records you should retain for compliance, it’s best to check with your accountant or adviser.
I hope this helps clarify things a little.
Regards,
Genreve
This is all entirely unacceptable. We are NOT CHILDREN. We can decide how and where we wish to retain something that belongs to us.
Just exporting reports to look at at a later stage does not help.
When I make a backup of a client's file prior to rolling over the year, I want a hard copy of my own, not one floating in the cloud to go wherever MYOB wants to send it. This is what my clients pay for.
This needs to be changed back to how it was, that we can decide to do backups to our own external devices, when and how we choose to.
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