Hi ntoumba,
I understand where your concern is coming from, especially if you’ve relied on backups for record-keeping.
To answer your questions directly:
If you already have older offline backups, those can still be accessed through Server Edition by restoring and opening them there.
While your subscription is active and your file stays online, your historical data remains available in the live file. So if you need to look back at older data, that access comes from the live online file rather than from keeping old backups indefinitely.
At the moment, the 6-month online backup retention period can’t be extended.
If you need to keep records longer term, the current option is to export the reports or data you’d like to retain for your own records. If you’re unsure what records you should retain for compliance, it’s best to check with your accountant or adviser.
I hope this helps clarify things a little.
Regards,
Genreve
I find this issue concerning too. We have always had the ability to access saved files as required and now that has been taken away by stealth. I've also learned that I can't purge my own records to keep my file working efficiently as it all now 'live' but have to pay for that service using a third party MYOB provider.
It should have been made clear to your customers at the time of the change that we would need to download reports as you recommend above. This is a big change with some far reaching implications that MYOB does not wish to understand apparently.
