Open Support Tickets and Refunds
Hi MYOB I downgraded from AccountRight Plus to Business Pro in May 2026. I still have open Tickets on the transfer showing in MyAccount Case: #03028XXX Downgraded to Business Pro Completed 1/5/2...
Forum Discussion
This still outstanding and I have just recieved another email saying I will be debited the subscription fee
I have lodged a support request both on the "old" AccountRight Plus and the new Business Pro account
The bot is useless
And too many hours on hold to mention
Useless!
Hi RoughRed,
Sorry you’re still dealing with this, especially after lodging requests on both accounts and spending so long on hold. We’ve followed up your support request with the team that handles these cases and highlighted the upcoming subscription debit for review. Please keep an eye on your email for an update from them.
Cheers,
Doreen
