API Support Ticket Turn-around Times
Hey fellow developers!
I wanted to raise a topic and ask how other people are going with responsiveness from MYOB's API Support tickets. I know I've got a ticket that has been sitting since last Monday without a single reply yet, and another old ticket I've unsuccessfully bumped at the same time. From replies on other topics it sounds like this is not an isolated issue at all.
It feels a little beyond the pale that we cannot even get so much as a "Hey, we're looking into this for you" over the space of an entire week, especially when deadlines that will cause service disruptions are in play.
