Forum Discussion

KatherineMaree's avatar
KatherineMaree
Trusted Cover User
10 hours ago

Pay Super down?

Good morning, I've attempted to use Pay Super after our pay run today and it's coming up with 'Whoops, something went wrong, looks like the service is unavailable right now. Please try again later'. 

Not sure if you're aware of this but wanted to let you know anyway.

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    9 hours ago

    Hi KatherineMaree,

     

    Thanks for letting us know. There was a short issue with Pay Super yesterday, but it was resolved quickly. Please try clearing your browser cache, using a different browser, or opening an incognito/private window to see if that helps. If it’s still not working after that, please jump onto live chat via our virtual assistant MOCA so the team can check your Pay Super details in the backend.

     

    Cheers,

    Princess