Hi
for the last 3 days when I bring an invoice from the Uploads tray to enter it as a bill none of the invoice descriptions are being brought in, just a total $ amount not individual lines and we have to manually enter each one. Is anyone else having an issue?
Hi Amanda
I am experiencing the same issue of data not being populated in the line description, supplier invoice number, date of invoice and name of creditor. This is a very recent issue, what are the tech crew doing about this?
Thanks AmandaMYOB scanning isn't this issue I am having. The invoices are uploaded from Reece and when I create a new bill with these uploaded invoices they are not populating the line descriptions.
Thanks for taking the time to raise this. We are currently investigating an issue where customers may experience intermittent errors when scanning documents into the In Tray/Uploads screen. We've posted it over on the status hub, you can subscribe to stay notified here.
Hi
We are experiencing the same issue, we use the desk top version and as of today no information is being bought in. Added to this we are still (for 12months now) having issues with PDF's not landing in the in-tray, it is completely random as to what PDF will land and no notification is generated when a PDF doesn't land. This includes our monthly subscription invoice from MYOB which will not land in the in-tay.
MYOB what are you doing about these issues?
