Hi
I experienced the same issue as thread. I tried the solution suggested but not works for me.
I have tried everything, I deleted temp files, stopped all start-up programs and MYOB payroll still won't start installing, After unpacking the files nothing happens. Please help !!
I had this happen again yesterday and was given this support note.
Hopefully this helps.
MY IT guy said seriously weird - but it worked!!
Just to say I had the exact same issue today with a clients laptop. Closed onedrive, end task on Sharepoint and right clicked and stopped the Microsoft Click to run and the setup process started immediately that had been sitting there for 30 minutes while I drop back to the office with the laptop on.
Something is VERY wrong with the installer for this one of the many MYOB Payroll products.
Hi @Leo123, I have faced the same issues but found that jenniek's advice to open the Task Manager when the installation dialog disappears & close the MS Office and Sharepoint processes running in the background (after also closing Onedrive), and this worked perfectly. Thanks to you both for sharing this info here.
