Help desk assisted with running manual pays for the bonus payments that MYOB Essentials would not calculate into net Pay when running my usual weekly pay.
The fix was to delete the pay item "Bonus" and then re-create a Bonus pay item. First run the error to check values was back, so we had to remove the new bonus pay item from being included in KS calcs. The manual pays went through this time, no KS.
However not paying KS on the Bonus is not correct, I expect MYOB to be responsible for any penalties due to this illegality.
If I now edit the Bonus pay item to include KS will the error return next pay? Or do we never pay KS on bonuses again?
Hi all
Thank you to jenniek for providing a response with a possible resolution, and CatherineDR - Great to hear it is resolved for yourself.
grundy619 - were you still needing assistance on this or would Jennie's suggestion also work in your situation?
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