Forum Discussion

neilmalla's avatar
neilmalla
Member
1 year ago

Payroll Update July 2024

Where to get the new upgrade?

 

18 Replies

  • jenniek's avatar
    jenniek
    Ultimate Partner
    1 year ago

    Hi Princess_R 

    Your post is a bit confusing as Ace Payroll and old NZ Payroll clients will need to download the upgrade and install - it will not do this automatically. Only NZ Business Payroll will update automatically. We have already received email with links to Ace Payroll and NZ  Payroll.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi jenniek,

     

    You're absolutely right. Both Ace payroll and old NZP need to be upgraded and installed before the payroll tax changes kick in. Feel free to share your insights or if you have more question don't hesitate to share them with us. 

     

    Cheers,

    Princess

  • René's avatar
    René
    Experienced User
    1 year ago

    I didn't get an email.  I only received my monthly invoices.

  • jenniek's avatar
    jenniek
    Ultimate Partner
    1 year ago

    Hi there - the email will have gone somewhere, but maybe an older email address. There is a post on ghere with all the links or do the MYOB/downlaods to find the upgrade.

  • Where do we get the ACE update from? Didn't get an email. 

  • jenniek's avatar
    jenniek
    Ultimate Partner
    1 year ago

    Hi 1908 - go to the MYOB downloads page and scroll down a bit and you will see it.

  • Zurika's avatar
    Zurika
    Member
    1 year ago

    Hi,

     

    The upgrade won't download, how do I get assistance with this?

  • jenniek's avatar
    jenniek
    Ultimate Partner
    1 year ago

    Hi Zurika - are you getting an error message, Is it downloading to your downloads but then not installing? Need more information to be able to answer this.