PaySlips bouncing back from Gmail Accounts

Question

Hi, We send our pay slips via the desktop MYOB payroll via SMTP settings and for some reason all payslips to users using a Gmail account bounce back. All other email providers are fine and go through without a problem. Has anyone else experienced payslips sent through the desktop version bouncing back from Gmail accounts? Cheers, Kali

jenniek · Answer

Hi KaliPPS&nbsp;It's a gmail issue. Microsoft made some changes a while back which caused the issue. there's a support note I got for IMS Payroll which might help. Gmail accounts needs to create a passowrd. Hope this helps.

kalipps · Answer

Sorry just saw the attachment haha - thank you

kalipps · Answer

Hi Jennie,&nbsp;Thank you! I'd love to read the support note if you have it available?&nbsp;Cheers,&nbsp;Kali

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PaySlips bouncing back from Gmail Accounts

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