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kathhNQE's avatar
kathhNQE
Member
1 year ago

MYOB Team - Leave Request

Afternoon,   When trying to add a leave request in the MYOB Teams APP, there are no Leave Reasons available to choose from (see screenshot).  There are leave types set up in MYOB (see screen shot)....
PKDS's avatar
PKDS
Contributing User
5 days ago

Hi, Did you find a solution to this issue? I have the same issue, employees can not submit personal leave requests.

Doreen_P's avatar
Doreen_P
MYOB Moderator
5 days ago

Hi PKDS,

 

Sorry you’re running into the same issue. Please check that Personal Leave is linked to each affected employee:

 

  • Go to Payroll > Employees and open the employee’s card file.
  • Under Payroll Details > Entitlements, confirm Personal Leave is selected.
  • Also check that the matching wage category is selected. For example, Annual Leave should have Annual Leave Paid linked. Both the entitlement and wage category need to be selected on the employee’s card.
  • Once updated, ask the employee to submit their leave request again.

You can follow Leave and entitlements guide for the steps. If everything is linked correctly but employees still can’t submit requests, you can contact our support team via Contact Us page so they can check further.

 

Cheers,

Doreen

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