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tinatao's avatar
tinatao
Member
6 hours ago

payroll

I need pay my employee today, my payroll year is already 2026/2027, my lock date is 1 July 2026.when I create the first pay run for 1 July to 14 July 2026, Myob said "you can't enter transaction in previous financial year." anyone know how to fix this, please help. thank you

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    6 hours ago

    Hi tinatao, 

     

    Thanks for describing how the error comes up. This usually happens because of the lock date.

    Please try this:

    • Go to Settings > Business settings.
    • Check that the financial year is 2026/2027.
    • In Lock date, untick Prevent changes before lock date and save.
    • Then try creating the pay again.

    If it’s still not working, I recommend reaching out to our support by creating a ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant. 

     

    Regards,
    Genreve

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