31 days ago
STP and EOFY Finalisation
Hi,
My client has lodged the 2024 EOFY finalisation for all employees, however, some employees are showing at "Finalised" while others are showing as "Unfinalised" when they look in their myGov accounts. The SPT status in MYOB is showing as filed for all employees.
We have tried to remove the finalisation (in order to resubmit), but the update keeps getting the 'the state entered in this employee's address is either blank or in the wrong format. (ato error code: )'. I have gone into the employee's card file and updated the state which is selected from the dropdown anyway. I've tried using a different address for the employee as well, however, it is still getting rejected with the same error. Can you please help on fixing this?