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RDCPartners's avatar
RDCPartners
4 months ago

STP and EOFY Finalisation

Hi,   My client has lodged the 2024 EOFY finalisation for all employees, however, some employees are showing at "Finalised" while others are showing as "Unfinalised" when they look in their myGov a...
RDCPartners's avatar
RDCPartners
4 months ago

Hi Jem,

I can confirm there are no unnecessary characters.

Thanks,

RDC Partners

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi RDCPartners ,

    Thanks for doing some basic troubleshooting. Since the issue persists, it may require individual assistance from our backend team. I recommend reaching out to our virtual assistant, MOCA, which is designed to dive deeper into issues like this. Give it a try!

    You can engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can’t provide the help you need, our live chat team is available to pick up where MOCA left off.

    Feel free to post again, we're happy to help!

    Regards,
    Earl

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