Forum Discussion

JLpayroll's avatar
2 days ago

Teams app

I have some staff that are unable to view the timesheets entered in MYOB teams.

It has started to become very distressing, as they are expecting a certain amount in pay.

They are unable to view their entered timesheets, and worked shifts have not been entered.  

This results in a decrease in wages they are expecting for that week.

 

How can this issue be resolved?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hey JLpayroll,

     

    The issue with timesheets not being visible in the MYOB Team app is a known issue. To get this resolved, it would be best to contact our support team directly. You can do this via our virtual assistant MOCA or by submitting a support case through MyAccount. This way, your concern will be relayed to our developer team.

     

    Best regards,

    Doreen

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