Teams app

Question

I have some staff that are unable to view the timesheets entered in MYOB teams.

It has started to become very distressing, as they are expecting a certain amount in pay.

They are unable to view their entered timesheets, and worked shifts have not been entered.

This results in a decrease in wages they are expecting for that week.

How can this issue be resolved?

doreen_p · Answer

Hey JLpayroll,
&nbsp;
The issue with timesheets not being visible in the MYOB Team app is a known issue. To get this resolved, it would be best to contact our support team directly. You can do this via our virtual assistant MOCA or by submitting a support case through MyAccount. This way, your concern will be relayed to our developer team.
&nbsp;
Best regards,
Doreen

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