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NinaLiu's avatar
NinaLiu
Contributing User
3 years ago
Solved

Account right subscription required when set up new company file

We currently have 4 company files and I am trying to creat another compnay file, then this message pops up - not sure what to do from here? 

And how do I check how many licenses do we have for our account? 

 

Thank you, 

 

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  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi NinaLiu 

     

    Thanks for your post. I'll be happy to assist with this if you can send me the following information in a private message:

     

    • serial number
    • primary contact name
    • primary email address

    *Update: resolved in private messages, subscription required

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi NinaLiu 

     

    Thanks for your post. I'll be happy to assist with this if you can send me the following information in a private message:

     

    • serial number
    • primary contact name
    • primary email address

    *Update: resolved in private messages, subscription required