Forum Discussion

downunder_4500's avatar
downunder_4500
Experienced User
12 hours ago

Add to Payment Schedual PopUp on Sales Invoice

I dont recall a direct Upgrade that has affected or made this happen.

 

On a Sales Invoice Next to the Balance Due box at the bottom of the screen, I am now getting out a 'Greyed out' box and a Pop Up in blue as per the Picture in the attachment.  

 

Although I am the owner of the software, I just do data entry.

Each time I create an invoice this pop up appears.

 

Version 2026.3.1.10

 

How can I get rid of it?

Thank you wizards.

 

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    4 hours ago

    Hi downunder_4500

     

    Thanks for your post.

    The greyed-out box and blue pop-up saying “Turn on online payments to add a payment schedule” is part of the new Add payment schedule feature on Sales invoices. It appears that online payments are currently off for that invoice, so it’s just letting you know that payment schedules are only available if Online payments are turned on.

    At the moment, there isn’t a setting to remove or hide this prompt; it’s built into the current AccountRight version. You can either:

    • Ignore it and keep recording invoices as normal (it won’t stop you from saving or emailing invoices), or
    • Turn on Online payments for your invoices if you want to use payment schedules.

    Regards,
    Genreve 

  • Dave6's avatar
    Dave6
    Experienced User
    11 hours ago

    I'm getting the same thing and it is very annoying as it keeps getting in the way and it keeps popping up.

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