Administrator access
Hi all, I am trying to put in a support ticket and view our current tickets, but it is saying I now need administrator access? It let me do it the other week.
Forum Discussion
Hi Brody_M,
That certainly is odd, since you mentioned you had access to the cases the other week. If you’re now seeing that administrator access message when trying to log a support ticket or view existing tickets, the best next step is to contact your business admin to check whether your access level has changed.
If your access hasn’t been changed and you were previously able to use this area, please use the Contact support link on that page so the team can review your account access with you.
Regards,
Genreve
How do you do that without access?
