Forum Discussion
Thank you Mike
unfortunately it didnt work,
please refer to the screenshot attached.
please help
Hi MaroniteV , that is a valid report, but it is telling you that the GL account for debtors does not agree with the total of your receivables at the same date. You need to investigate why that is.
You could start by going back to the date of the last finalised set of accounts, and run the report at that date. Does it balance or not? If not, don't attach the report here, just quote the 3 figures at the end:
Total receivables
Receivables account
Out of balance amount
When was the file first used?
- MaroniteV2 years agoExperienced User
Thank you Mike,
It never reconciled. It works well will aged payable though.
I wamted this be fixed so that i dont have to explain this over and over to the auditors.
Please help.
- Mike_James2 years agoUltimate Partner
Hi MaroniteV , there's a limit to what can be done on the forum. Have a look at https://help.myob.com/wiki/display/ar/Receivables,+payables+or+inventory+out+of+balance?searchfacet=support:help&searchterm=Debtors%20reconciliation&_ga=2.158350906.1290499295.1689037720-1313550747.1557035026#expand-Ifyourreceivablesareoutofbalance for some ideas.
- Mike_James2 years agoUltimate Partner
Hi MaroniteV , you may have received only a short message from me, I clicked on Post too soon, sorry about that!