Hi Givemeabreak
Suggest you try to apply the timeout extender. FYI this needs to be re-applied after each update.
The timeout extender does not speed up the process, it simply allows more time for AR2023 to complete the task. You should probably address why it is taking so long - I am assuming you have already tried Speeding up MYOB. Possible causes include slow internet, or more customers in the file than MYOB can manage efficiently, or file too big. If file is too big or too many customers, best way to solve is to remove Customers no longer used and purge prior year data. If you want contact details for someone who can remove cards in bulk and purge data from AR2023 files, send me a private message or an email.
Regards
Gavin
Hi Gavin,
Thank you for your instructions, will I have to do this on every computer that uses this file? All 5 computers are having this problem. Also, my computer is generating this report for my other clients just not this one.
Cheers
Andrea
