Forum Discussion
Hi Gavin,
We are also not able to generate the report from the brouser version of MYOB.
Cheers
Andrea
Hi Givemeabreak
Your comments all indicate an issue with this file rather than the software. Yes the timeout extender would need to be applied on all computers that access the file via the software on the computer. I don't use nor recommend the browser version, still too many issues and things you 'can't do' with it.
Perhaps some time when the file is not being used, create a backup and unzip to a temp folder. Check the file size. If size is under 500 MB, size is unlikely the issue, the file itself might need to be looked at. Let me know how big it is.
Regards
Gavin
- Givemeabreak2 years agoContributing Cover User
Hi Gavin,
We are still having this problem.
Do you know how I get incontact with MYOB directly as I think there is a problem with the file?
Cheers
Andrea
- gavin123452 years agoUltimate User
You can tag a moderator like this - Earl_HD or Celia_B
You will need to wait for a moderator to get back to you, or call MYOB directly, or sent the file to a 3rd party repairer for checking.
Regards
Gavin
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