Aged Receivables and Payables reports not opening

Hi Givemeabreak , that's interesting, I think that's the first time I've seen a good reason for using the aged receivables detail report :).

A moderator should respond to this thread eventually, a data investigation/repair seems warranted.

Hi Givemeabreak 

Thank you for your post. and sorry for replying late. 

If your still needing help with your concern in Aged Receivables and Payables reports and as for Mike_James, yes you need to run a Receivables reconciliation reports. And for an added information. AccountRight has 2 sets of ageing reports:

• The Aged receivables reports will age All open transaction in the company file will be aged as of the date you enter.
• The receivables reconciliation reports will age transactions up to the date of entry.

These reports are located in Report>>Sales>>Ageing (right underneath the Aged Receivables (Summary) and Aged Receivable (detail) reports. 

I understand you run an Aged Receivables [detail] report, which I believe based on your post resolves the problem. However, if you still have the issue, you may send us a Private Message with this details to furtherly check on your account and to assist you properly. 

• Serial Number
• Company Name
• First and Last name of the primary contact
• Company Data File ID# - help>>About AccountRight
• Email Address associated to this account/you use when you log in to your account.

If you need further assistance with this, Please feel free to post again and we're happy to assist you. 

If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

Best Regards, 

Cel

Hi Givemeabreak 

May I know how you go about the issue? If Further assistance is needed please send me a Private Message with the details on your account so I can look into this for you and assist you properly. 

Thanks, 

Cel