Forum Discussion

Wendy's avatar
Wendy
Experienced Cover User
3 years ago

Ageing in MYOB Card file does not take into account the credits

HI. We run about 1000 debtors and to have a quick look at who is overdue we go to Card File | Customer Cards | And then click on Overdue so they are in order of the largest to smallest. Really good ...
Mike_James's avatar
Mike_James
Ultimate Cover User
3 years ago

Hi Wendy , where possible you should settle the credits before reviewing the overdues.

  • Wendy's avatar
    Wendy
    Experienced Cover User
    3 years ago

    Hi Mike, We used to do this but then we found that customers did not offset the same and then it caused more pain so we only do this as they pay now. But thank you for the suggestion.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.