Solved
Allocating Credit Note to another Card
Hi,
We have a customer that has several branches.
They have made a payment which includes invoices from different branches and one branch has a credit note (the account is in credit). The company has taken up this credit in the payment so how to I apply that credit note to another card?
Thanks in advance
Hey DebM,
You can transfer credit notes between branches by refunding the first branch's credit note and putting it into a temporary clearing account. Once that's done, use those funds to create a new credit note for the second branch. For detailed steps on how to do this, check out this link.
Cheers,
Doreen
