Hi Lisa
The customer paid the invoice twice. I receipted it twice and it is now sitting as a Credit - correct.
The new invoice is for exactly the same customer BUT using a different "Category" MYOB help flags you can't do it when invocies have a different Category, but don't give you a solution:
It seems to be me that the credit funds will have to be "paid" somewhere - perhaps a holding accoutn of some sort, so that funds could then be allocated to the new invoice. I'm just not sure how to do this.
Or perhaps there is another option?
The client has authorised this so we'll look silly if we have to actually refund the funds to them and then request re-payment.
thanks for considering this for me.
Lisa
yes that is pretty must what I just posted - so you found it all by yourself
Well done
Lisa
