Forum Discussion

Gingerblue's avatar
Gingerblue
Experienced Cover User
2 years ago

Bank Feed Unbalanced Transactions already approved

My bank feed has just unbalanced transactions going back to 2021 and accounts have been reconciled and closed at that time. What is the best solution?? Even when you go and find the transaction it is...
Bank feed
Gingerblue's avatar
Gingerblue
Experienced Cover User

I still have unbalanced transactions which appeared going back to 2021 from the Bank feed issues going back to the 28 April 2023.  Can someone give advice on this issue. I can hide but the current balance is not correct long term. Would be good to delete on bank feed only as the 2021 transactions are a closed Tax year.

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Gingerblue.

 

Thanks for posting, it would be a pleasure to assist. 

 

For me to help, May I get your 

  • Serial number
  • Full name and email address
  • Company name and
  • Company File ID (Help > About MYOB AccountRight)

Looking forward to your response. 

 

Cheers, 

Genreve.

 

  • Gingerblue's avatar
    Gingerblue
    Experienced Cover User
    2 years ago

    This was the solution? If you call it a solution.

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 years ago

      Hi Gingerblue, 

       

      Thank you for your patience. 

       

      Please send me a private message containing your: 

      • Case number 
      • Serial number 
      • Full name and email address
      • Company name 

      For me to check the issue. 

       

      Cheers, 

      Genreve.

       

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 years ago

      Hi eb3,

       

      If you also have issue with your bank reconciliation, I would love to assist with it. 

       

      Please send me a private message with the same details as mentioned on my previous post. 

       

      We look forward to hearing from you. If you have any other concerns include them in your next reply. 

       

      Cheers, 

      Genreve

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