BANK REC NOT WORKING
Bank rec fine last week. Then not sure if coincidence but I ran the latest update. Bank rec now out. Unreconciled back a few months and have re reconciled. Got to 3 Feb and all transactions for 3r...
Forum Discussion
Check the dates in the general ledger - check the year , mistakes can be made especiall at the change of year
If they are in the general ledger they exist
Are they unreconciled but out of sight - change date to 2099 and see if they come up then
If you cant figure this out can you send some screen shots of general ledger trans
Perhaps they are in an incorrect bank account or undeposited funds
Hope these suggestions help
Lisa
Thanks Lisa. I eventually called again on Saturday after not receiving the scheduled call back they had organised :( That tech ran a backup and then we went into the file and my issues were all resolved. He said that sometimes running a function that is run by the ''system'' fixes little glitches. So I'll this to my arsenal of things to try when MYOB stuffs up on me :)
I'm with you everytime we get an update my bank rec's are out and previously reconcilled entries are now not reconilled. I'm not sure how to get around this. It's driving me nuts and i'm not sure how it happens.
